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Used Car Scandal ?

Recent articles in the Sun and other publications have suggested that that “millions” of customers are entitled to a refund on used cars. This follows an Advertising Standards Agency ruling in October that “vehicles that were ex-fleet (having previously been used for business purposes), including whether the car had been driven by multiple users was material information likely to influence a consumer’s transactional decision” and therefore that because the adverts “had omitted material information regarding the cars having been previously Read More...

Consumer Rights Act 2015

Consumer Rights Act 2015 As from the 1st October the Consumer Rights Act will fundamentally affect the sale and supply of goods and services. It applies to both the sale and the supply of goods to Consumers removing the distinction between goods sold direct to consumers and those sold on finance. There are several areas of potential concern. 30 Day “Right to Reject” In many of the cases dealt with by our legal helpline dealers are happy to carry out repairs but not Read More...

3 simple ways that you could be breaking the law every day in your car

3 simple ways that you could be breaking the law every day in your car Having a snack While there is no specific legislation that bans drivers from eating while driving, there is precedent to say that you could be fined or prosecuted for doing so. Essentially, if you feel that what you’re eating could distract you then don’t eat it. Checking your phone (even when the car is stationary) All drivers know that using their phone while driving is illegal. Read More...

AM Three Issues

Calculating Holiday Pay Two court decisions in 2014 mean that holiday pay should now be based on average pay, including commission and/or compulsory overtime, which will inevitably increase staffing costs. Failure to correctly calculate holiday pay could lead to Employment Tribunal claims for underpayment. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013   These regulations came into force on 13th June 2014, but don’t appear to have been widely implemented by dealers. They significantly amend previous rules on Read More...

Is anyone ready for the new Car Tax Rules?

As from 1st October 2014 the DVLA 'Driver Vehicle licensing Agency will stop issuing paper tax discs. Of course, motorists will still need to tax a vehicle to drive or keep on the road and will be warned they could be fined or receive penalty charges. The new rules will also put the onus on car dealers to inform the DVLA when they sell a vehicle and or they could be liable for a fine of up to £1,000. Read More...

Log Book Loans

Carry out security data checks We welcome the news that Financial Conduct Authority is taking a closer look at the issue of Logbook loans. Operating under the Dickensian laws of "Bill of Sale", these loans often don't show up on the usual finance checks, and the "lender" doesn't need a court order to repossess the vehicle, they can effectively turn up with a recovery company and seize the vehicle. Citizens Advice recently expressed concerns that up to 60,000 logbook loans could be Read More...