We ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
Who we are
Lawdata Limited collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
The personal information we collect and use
In the course of our business we collect personal information when you provide it to us. The exact information we will request from you will depend on what you have asked us to do, or what we are contracted to do for you.
In the majority of cases personal data will be restricted to basic information and information needed to complete ID checks. However some of the work we do may require us to ask for more sensitive information.
Information about you may be obtained from a number of sources; including:
- You may volunteer the information about yourself
- You may provide information relating to someone else – if you have the authority to do so
- Information may be passed to us by third parties in order that we can provide you with advice or assistance, or deal with a warranty claim.
How we use your personal information
The primary reason for asking you to provide us with your personal data, is to allow us to carry out your requests which will ordinarily be to provide the goods and/or services that you have requested.
The following are some examples, although not exhaustive, of what we may use your information for:
- Verifying your identity
- Verifying source of funds
- Communicating with you
- Providing you with advice
- Dealing with warranty claims.
- Seeking advice from third parties; such as legal and non-legal experts
- Responding to any complaint or allegation of negligence against us
We will share personal information with law enforcement or other authorities if required by applicable law.
- We will usually hold personal data for six years after the date of the last action you have asked us to carry out.
- Reasons we can collect and use your personal information
We rely on legitimate interests as the lawful basis on which we collect and use your data.
Our legitimate interests are
- Providing the goods and/or services which you have requested.
- Informing you about similar products and services.
Transfer of your information out of the EEA
We may transfer your personal information to the following which may be located outside the European Economic Area (EEA) as follows:
- Recognised cloud service providers such as Google, Microsoft, Dropbox or BT.
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
- fair processing of information and transparency over how we use your use personal information
- access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
- require us to correct any mistakes in your information which we hold
- require the erasure of personal information concerning you in certain situations
- receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
- object at any time to processing of personal information concerning you for direct marketing
- object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
- object in certain other situations to our continued processing of your personal information
- otherwise restrict our processing of your personal information in certain circumstances
- Claim compensation for damages caused by our breach of any data protection laws
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please:
- email, call or write to our Data Protection Officer.
- let us have enough information to identify you
- let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
- let us know the information to which your request relates including any account or reference numbers, if you have them
If you would like to unsubscribe from any marketing emails you can also click on the ‘unsubscribe’ button at the bottom of the e-mail. These will be processed as soon as possible.
Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
How to complain
We hope that our Data Protection Officer can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
Changes to this privacy notice
This privacy notice was published on 24th May 2015
We may change this privacy notice from time to time, when we do we will inform you via e-mail.
How to contact us
Please contact our Data Protection Officer, if you have any questions about this privacy notice or the information we hold about you.
Our Data Protection Officer is Graham Jones
To contact our data protection officer, please send an email to email@example.com
Lawdata Limited, 35A Saffron Road, Biggleswade Bedfordshire SG18 8DJ
Telephone : 01767 601021 Legal Helpline : 01767 310000 Fax : 01767 600720
A company registered in England and Wales 1759074
ICO Registration number: Z545459X